Car Accidents Associated with Tesla’s Smart Summon FeatureOctober 25, 2019
Tesla recently introduced a new feature in its Model 3 vehicles, which allows vehicle owners to remotely summon their parked car from places like parking lots and driveways using GPS technology. Customers who pay extra for the enhanced self-driving capabilities will receive the Smart Summon mode, as well as Netflix, Spotify, and navigation features. Unfortunately, Tesla drivers have made their feelings about the new feature clear over Twitter, and the feedback has not been positive. Customers complained about the technology, saying that their car was damaged while using the technology. Not only did this raise questions about how insurance claims would be processed, but customers were also concerned about safety issues associated with the Smart Summon feature.
Examples of Customer Complaints
One Tesla owner posted a video on Twitter showing a user pulling out of a parking spot, but the Tesla’s technology failed to detect another vehicle that was backing out of a parking spot directly across from them. The two vehicles collided, causing a dent on the bumper of the Tesla. The Tesla owner took to Twitter to pose the question about who should be considered at-fault for the fender bender. One tweet suggested that the Tesla owner should be responsible because he was experimenting with technology that has not yet been proven. Another suggested that Tesla should be liable because the technology is not yet safe or production ready.
Unfortunately, this is not the first time Tesla has gotten negative press for its vehicles. Tesla is known for its autopilot technology, but there have been a number of serious accidents involving the Model 3, including a fatal accident involving a 50-year-old driver who crashed into a tractor-trailer while the Tesla’s driverless system was active. According to a report by the National Transportation Safety Board, the vehicle failed to execute evasive maneuvers before crashing into the truck. The driver also did not attempt to avoid the truck, but it is likely that he was relying on the autopilot technology, since it was active at the time of the accident.
Based on data from the United States Department of Transportation, Tesla’s accident rate is far lower than the national average, with one accident for every 3.27 million miles driven when autopilot is engaged. However, this quarter is the first time that Tesla has seen a decrease in accident rates. According to Tesla, the Smart Summon feature is ideal for shoppers with a full shopping cart or who may want to avoid walking through the rain to get to their car. However, safety issues need to be resolved first.
Baltimore Car Accident Lawyers at LeViness, Tolzman & Hamilton Represent Victims of Car Accidents Involving Autonomous Vehicles
If you were injured in a car accident, you are urged to contact the Baltimore car accident lawyers at LeViness, Tolzman & Hamilton. Our skilled legal team will investigate the events leading up to your accident and determine who is responsible for your injuries and the damage to your vehicle. Protecting your rights is our top priority. We will not stop fighting for you until we obtain the maximum financial compensation you deserve. To schedule a free consultation, call us today at 800-547-4LAW (4529) or contact us online.
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