Maryland Personal Injury Lawyers: Lawsuit Claims Popular Hair Care Product Causes Hair Loss

More than 200 consumers across 40 states have joined together to file a class action lawsuit against the maker of a popular hair care brand. They are claiming WEN Hair Care products caused them to suffer extreme hair loss and damage to their scalps. The products are designed, manufactured and sold by celebrity stylist, Chaz Dean, in partnership with infomercial powerhouse Guthy-Renker, also named in the suit.

WEN’s cleansing conditioner is marketed as a gentle alternative to ordinary shampoo and conditioner. The company advertises that the product is safe for frequent use and is good for all hair types and textures. WEN products have been endorsed by high profile celebrities including Brooke Shields, Alyssa Milano and Angie Harmon. Infomercials feature women claiming the product improved the health and appearance of their hair after just one use.

Hundreds of consumers, mostly women, have come forward to complain that the product failed to deliver on its promise to give them shiny, healthy locks. Instead, they say the WEN products caused hair loss, dryness, breakage and other injuries including burns to their scalp. Some women reported having visible bald spots, irritation and rash that left them with pain, embarrassment and emotional distress. One angry customer claimed her hair fell out in chunks and her face and scalp broke out in boils after she started using WEN products, forcing her to quit her job as a professional model.

Complaints against WEN products are nothing new. The company has had to contend with multiple product liability lawsuits in recent years. However, the size and scope of the recent class action filing has drawn new attention to customers’ hair loss claims. The lawsuit alleges that despite the company’s awareness of the adverse effects experienced by numerous WEN product users, no action was taken to warn consumers about the hazards or remove the product from the market.

Baltimore Product Liability Lawyers at LeViness, Tolzman & Hamilton Fight for Those Harmed by Dangerous Products

Designers, manufacturers and retailers of consumer goods have a responsibility to ensure their products are safe for their intended use. When companies fail in this duty, we hold them accountable. If you’ve suffered an injury due to a defective or dangerous product, contact LeViness, Tolzman & Hamilton to find out if you might be entitled to compensation. Contact us online or call 800-547-4LAW (4529) today to schedule a free consultation with one of our seasoned Maryland personal injury lawyers.

Our offices are located in Baltimore, Columbia, Glen Burnie and Towson, allowing us to represent injured clients throughout Maryland, including those in Anne Arundel County, Carroll County, Harford County, Howard County, Montgomery County, Maryland’s Western Counties, Southern Maryland and the Eastern Shore, as well as the communities of Catonsville, Essex, Halethorpe, Middle River, Rosedale, Gwynn Oak, Brooklandville, Dundalk, Pikesville, Parkville, Nottingham, Windsor Mill, Lutherville, Timonium, Sparrows Point, Ridgewood and Elkridge.